5 Whittier Street, Framingham, MA 01701
Main: 508.656.1400, Fax: 508.656.1499
Hours of Operation: M-F, 8:00 a.m. - 5:00 p.m. EST
Available weekends and nights by appointment
info@charlesriverinsurance.com
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As our company grew, it was important to choose an insurance broker who had the knowledge and experience to provide complete, comprehensive insurance coverage for our specific needs. Charles River Insurance met all of these requirements. They are involved from the beginning stages of evaluating potential new building acquisitions to working with our lenders developing insurance solutions for each property’s unique risk. Working with Charles River Insurance continues to be one of our best business decisions.

 
Brian Poitras, Principal
Calare Properties, Inc.
 
  Products
 

Property Insurance
Property insurance provides protection against most risks to property, such as fire, theft and some weather damage. This includes specialized forms of insurance such as fire insurance, flood insurance, earthquake insurance, home insurance or boiler insurance. Property is insured in two main ways - open perils and named perils. Open perils cover all the causes of loss not specifically excluded in the policy. Common exclusions on open peril policies include damage resulting from earthquakes, floods, nuclear incidents, acts of terrorism and war. Named perils require the actual cause of loss to be listed in the policy for insurance to be provided. The more common named perils include such damage-causing events as fire, lightning, explosion and theft.

General Liability
This coverage will pay for damages that the insured becomes legally obligated to pay due to bodily injury, property damage or personal and advertising injury arising from the insureds operations. There is coverage on and off premises, for products and completed operations and medical expenses. There are standard ISO forms to provide this coverage. One is a claims-made and one is an occurrence basis. There are also nonstandard versions of the coverage which are available in admitted and nonadmitted markets. The more difficult a risk is to place, the more likely a claims-made version will be offered. Endorsements are available to adapt coverage to the particular needs of the insured, including additional insured for specific projects or locations.

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Commercial Auto
The person injured in an automobile accident may be a young child, a wage earner, a surgeon or a homeless person. The cost of the accident may be minimal or may be in the millions, depending on the victim and their injuries. Do you have the assets to handle such costs? Do you want to use your assets in this way? If not, the Business Auto policy is designed to protect your assets. The Business Auto Policy provides Liability Coverage, Physical Damage Coverage, Medical Payments and Uninsured/Underinsured Motorist Coverage.

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Workers’ Compensation
Under the workers compensation law of your state, workers’ compensation provides insurance coverage for your statutory liability for medical treatment for injuries and indemnity payments for employees disabled by accidents sustained on the job in your employment. It also provides tort liability coverage for legal actions brought for bodily injury to employees that fall outside the state workers‘ compensation act. The coverages provide the benefits mandated by law for injuries sustained arising out of and in the course of employment, including resulting disease or death, subject to policy terms and conditions. In addition, if the employee injury is not compensable under the applicable state workers compensation laws or occupational disease acts, Employers Liability Insurance responds to the employee's allegation of negligence by you, the employer, again subject to the policy terms and conditions.

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Commercial Umbrella
Commercial umbrella (aka excess) liability insurance is an important source of protection that supplements the limits of an insured's underlying policies such as general liability, automobile liability, and employers liability. Umbrellas also protect insureds from exclusions and gaps that exist in their primary liability insurance. Covered causes of loss that are not normally included in primary policies are subject to a self-insured retention (SIR), which is the responsibility of the insured to pay. SIRs in the amounts of $10,000 or $25,000 are common. An umbrella policy's coverage is triggered when the limits of the underlying insurance have been exhausted. Less commonly, an umbrella may also respond to a claim that is not covered by an underlying policy, but only when the loss amount exceeds the self-insured retention.

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Directors & Officers
insures corporate directors and officers against claims, usually brought by stockholders, alleging loss due to mismanagement. More individuals owning stock and more stringent standards imposed by the courts indicate a growing risk. An outside directorship liability policy is available as supplementary protection to assure sufficient limits for the exposure created when a company ’s director, officer or employee serves in an outside director position at its request.

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Employment Practices
Covers lawsuits brought by employees (past, present or prospects), or governmental entities against the insured employer, alleging wrongful discharge, discrimination or certain types of harassment. ISO has developed an employment practices liability policy that can now be used as a standard of comparison. Companies have developed their own forms and they vary tremendously. Associations have experienced many claims of harassment. It is often difficult to draw the line between innocent fun and malicious abuse. This coverage is important along with regular procedures and processes to help everyone understand what can and cannot be allowed.

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Global Package
The opportunities of global business may be obvious, the risks less so. When employees travel overseas to negotiate agreements, attend international conferences or participate in trade exhibits, businesses could face workers compensation claims their domestic policy does not fully insure.

There is the chance of loss or theft of laptops, salespersons’ samples or equipment. An auto accident in another country might kill or injure a pedestrian and lead to a liability claim. Overseas facilities such as manufacturing plants, distribution centers or sales offices could suffer disasters such as fire, flood, earthquake or windstorm. And, today, there is always the shadowy threat of terrorism or political upheaval. Charles River Insurance Brokerage, Inc. offers an innovative portfolio of multinational insurance products that respond to these risks and more.

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Bonds
The size and nature of operations make for varying recommendations for protection against the widely prevalent threat of property and financial loss from criminal activity, inside and outside the premises. There is a choice of coverage plans, the broadest involving combinations of coverage forms that have long been identified as blanket or comprehensive crime insurance. Needed protection is arranged by the use of the specific crime coverage forms as are appropriate for the insured's exposure.

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Professional Liability
Professional liability coverage is designed to protect the professional from actions that stem from their professional capacity and training. The coverage is called "professional" for some and "errors and omissions" for others depending on the particular coverage form and the company issuing the coverage. Most is written on nonstandard forms and often on nonadmitted paper. Important comparisons of coverage include whether the employees are covered in addition to the institution, exclusions, retroactive dates, limitations to location or place of service, renewal conditions limits and deductibles.

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Errors & Omissions
Errors and omssions (E&O) is the insurance that covers your company, or you individually, in the event that a client holds you responsible for a service you provided, or failed to provide, that did not have the expected or promised results. For doctors, dentists, chiropractors, etc., it is often called malpractice insurance. For lawyers, accountants, architects or engineers, it may be called professional liability. Whatever you call it, it covers you for errors (or omissions) that you have made or that the client perceives you have made. In short, E&O coverage provides protection for you in the event that an error or omission on your part has caused a financial loss for your client.

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Fiduciary
Companies generally create employee benefit plans to help attract and retain quality employees. However, you may not be aware of the liability exposure created from the management of these plans. Or, that utilizing a third-party plan administrator (TPA) does not eliminate this exposure.

Even more concerning is that as a Trustee of your company’s Retirement Plan, or Welfare Plan (including medical, dental, life and disability), ERISA you are personally liable.

• Fiduciary Liability Insurance pays, on behalf of the insured, the legal liability arising from claims for alleged failure to act prudently.

• Fiduciary Liability Insurance protects the personal assets of a plan fiduciary due to allegations of breach of fiduciary duties.

• ERISA explicitly allows for the purchase of fiduciary liability insurance. And, it could potentially be a breach of fiduciary duty if a claim arises and no insurance is in place that was readily available.

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Intellectual Property
In this modern age of technology, it is becoming increasingly difficult and expensive to protect your company’s intellectual property. The number of suits and the costs associated with these lawsuits have been rising dramatically over the past 10 years. Insurance coverage is available to protect copyright, trademarks and patents. First party policies are those which cover your defense costs when you are being sued they can also reimburse you for damages awarded against you. Third party insurance policies are also available to cover the litigation costs in enforcing your company’s intellectual property against infringers.

There are also polices that cover the costs associated with defending your company against libel, slander, product disparagement and misappropriation of name. A simple example could be using a song on your website without authorization, which could result in a lawsuit.

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Product Recall
addresses the problem of products liability insurance, as written under general liability policies, that excludes loss to the insured from recalling distributed products suspected of being defective. This insurance covers the expenses incurred by the insured to respond to either a mandated or voluntary product recall.

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Wrap Up
Wrap-up insurance policies are increasingly being used on large construction projects. For a wrap-up insurance policy, the construction project owner, manager, or general contractor purchases insurance for itself and other parties working on the project, rather than having each subcontractor or contractor provide their own insurance. If the owner purchases the wrap-up, it is called an Owners Controlled Insurance Program (OCIP); if the construction manager or general contractor purchases, it is called a Contractors Controlled Insurance Program (CCIP). The wrap-up programs are designed to provide coverage for the length of the construction project as well as a completed operations period extending three to five years after construction is completed. This coverage for completed operations addresses the market need for construction defect exposure.

A wrap-up program generally includes general liability, workers’ compensation, umbrella, and builder’s risk coverages. Combining the insurance purchased into one program eliminates the traditional insurance approach in which owners, general contractors, and subcontractors all purchase coverages from multiple insurance agencies. Under these traditional methods, there is a duplication and overlap of coverage as parties are insuring themselves against the same accidents. This overlap can result in litigation between insurance companies over claims as insurance agencies seek to pass off liabilities. Wrap-up policies eliminate this duplication of coverage with the use of a single insurance company. Avoiding duplicate insurance coverage and reducing litigation through the use of one insurance company results in cost savings for the project owners.

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Builders’ Risk
When you hire someone to work on your construction project, did you know that you are responsible for the safety of the jobsite? You probably know that you can transfer that obligation to the contractor and require that you be named as an additional insured on its policy but what happens if the contractor's coverage lapses or is cancelled, or its limits are used up by the payment of other claims? The best way to protect your interests under these circumstances may be through the Owners and Contractors Protective (OCP) Liability Coverage Form.

It is a separate insurance contract that covers you, as a construction project or property owner, or a general contractor, for your liability arising out of operations performed for you by the contractor at the specified location, or your acts or omissions in connection with your general supervision of the operations. The liability protection provided ends when the project is finished or operations are completed. The coverage provided is limited to the specific project and/or location.

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Crime Coverage
Every company, regardless of size, is a potential target for crime. World wide fraud is estimated to cost corporations billions a year. Experts acknowledge that this is one of the fastest-growing, most prevalent problems facing business today. The changing economic environment, advancements in technology and international expansion make the threat of loss more ominous than ever before.

A comprehensive Crime policy is an absolute necessity for corporate managers concerned with protecting their company's assets today and in the future. White collar criminals may not look dangerous, but they can cause financial havoc inside a company and destroy a business and its credibility. You can take preventative measures through the implementation of a comprehensive risk management program, which should also include Chubb's Crime policy.

The Crime policy can provide coverage for the following and more:

Employee Theft: Losses of money, securities and other property cause by theft or forgery by an employee.

Premises cover: Losses sustained due to the destruction, disappearance or abstraction of money and securities within or from the client's premises by third parties.

Transit cover: Losses sustained due to the destruction, disappearance or abstraction of money and securities outside the client's premises by a third party, while being conveyed by the insured or any authorised person.

Depositors Forgery cover: Losses resulting from instruments which have been fraudulently drawn upon the company's accounts by a third party.

Computer Theft and Funds Transfer Fraud cover: Losses resulting from the intentional taking of money or securities through the use of a computer or fraudulent instructions to a financial institution to transfer, pay or deliver money or securities.

Investigation Costs cover: Reasonable expenses incurred in establishing the existence and amount of any direct loss in excess of the deductible.

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Employee Benefits
Charles River Insurance can offer your company employee benefits whether you need a 1 person group plan or a 1000+ group plan.

The Employee Benefits or Group Products that we offer are as follows:

Medical*
Dental
Vision
Life*
Long term* and short term disability
Long term care*
Section 125 plans
Flexible spending accounts
Voluntary (employee paid) plans such as AFLAC
Retirement Plans*

* also offered on an individual basis

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Our Products:
    Property
  General Liability
  Commercial Auto
  Workers’ Compensation
  Commercial Umbrella
  Directors & Officers
  Employment Practices
  Global Package
  Bonds
  Professional Liability
  Errors & Omissions
  Fiduciary
  Intellectual Property
  Product Recall
  Wrap Up
  Builders’ Risk
  Crime

  Employee Benefits

  Personal Lines
   
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